PRIVACY POLICY
🤍 Your Privacy Matters
Last Updated: 06/02/2026
At Eliana Nail Studio, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, book appointments, communicate with us, or otherwise interact with our services.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Full Name
- Email Address
- Phone Number
- Appointment Details
- Service Preferences
Any other information you choose to provide through forms, bookings, messages, or consultations
SMS and Communication Consent
By providing your phone number, you consent to receive text messages from Eliana Nail Studio regarding:
- Appointment confirmations
- Appointment reminders
- Service updates
- Promotional offers and marketing communications
Message and data rates may apply. Message frequency may vary.
You may opt out at any time by replying:
STOP
UNSUBSCRIBE
For assistance, reply:
HELP
Consent to receive SMS messages is not a condition of purchase.
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Date and time of visits
This information helps us improve our website, services, and customer experience.
2. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Improve website functionality
- Personalize user experiences
- Analyze website traffic and performance
- Enhance security
You may choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
3. How We Use Your Information
We use the information we collect to:
Schedule and manage appointments
Provide salon and beauty services
Respond to inquiries and customer support requests
Send appointment reminders and notifications
Improve our website, services, and customer experience
Send promotional offers and marketing communications where permitted
Process payments and transactions
Maintain business records
Comply with legal and regulatory obligations
4. How We Share Information
We respect your privacy and do not sell your personal information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We may share your information with trusted service providers that help us operate our business, such as appointment booking systems, payment processors, website hosting providers, and customer communication platforms. These providers may only use your information to perform services on our behalf.
We may also disclose information when required by law or legal process.
If our business is sold, merged, or transferred, your information may be included as part of that transaction and will continue to be protected under this Privacy Policy.
5. Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, we will securely delete or anonymize it where appropriate.
6. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Access: Request information about the personal data we maintain about you.
- Correction: Request correction of inaccurate or incomplete personal information.
- Deletion: Request deletion of your personal information, subject to legal and operational requirements.
- Data Portability: Request a copy of your personal information in a structured, commonly used format.
- Marketing Opt-Out: Opt out of receiving promotional emails or text messages at any time.
To exercise any of these rights, please contact us using the information provided below.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be 100% secure.
8. Children’s Privacy
Our services are not directed to children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take appropriate steps to remove such information.
9. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or business operations.
Any updates will be posted on this page, and the «Last Updated» date will be revised accordingly.
We encourage you to review this Privacy Policy regularly.
11. Contact Information
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Eliana Nail Studio
Address: 340 Church St N Suite 1 Concord, NC 28025.
Phone: 980-2719211
Email: eliananailstudio@gmail.com
Website: Business Website
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
